Privacy policy
Last updated: August 31, 2026
This Privacy Policy describes how RP Busz Travel Kft., operating under the BonVoyageMonkeys brand (“BonVoyageMonkeys”, “we”, “us” or “our”), collects, uses, stores and discloses personal information when you visit our website, purchase our digital travel guides, contact us, or otherwise use our services (collectively, the “Services”).
Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to offer and sell our digital travel guides.
We process personal information in accordance with applicable data protection laws, including Regulation (EU) 2016/679 (the “GDPR”).
1. DATA CONTROLLER
For the purposes of applicable data protection laws, the data controller is:
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Company name |
RP Busz Travel Kft. |
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Brand / trading name |
BonVoyageMonkeys |
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Registered office |
2119 Pécel, Napsugár utca 36., Hungary |
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Company registration number |
13-09-161518 |
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VAT number |
HU14365656 |
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bonvoyagemonkeys@gmail.com |
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Phone |
+36 30 229 3818 |
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at the email address above.
2. PERSONAL INFORMATION WE COLLECT
The personal information we collect depends on how you interact with our website and Services. We may process the following categories:
Contact and identification information
Your name, email address, telephone number, billing address, country of residence and other contact details you provide.
Order and transaction information
The travel guide purchased, order number, purchase date, price, currency, payment status and information relating to previous purchases.
Payment information
Payments are processed through Shopify and/or third-party payment service providers. Depending on the payment method selected, the relevant provider may process payment card or account information, authentication information and transaction details. We generally do not directly receive or store complete payment card details.
Account information
If customer accounts are available, information associated with your account, settings and preferences.
Technical and device information
IP address, browser type, device type, operating system, network information, unique device identifiers and similar technical information.
Usage information
Information about how you interact with our website, including pages and products viewed and interactions with the Services.
Communications
Information contained in emails, customer-support requests and other communications with us.
Marketing preferences
Information about whether you have consented to receive marketing communications and your interaction with those communications.
Digital content access information
Where technically available, information concerning delivery, download or access to a purchased travel guide, including information reasonably necessary to verify legitimate access and to detect, prevent or investigate suspected fraud, unauthorised access, misuse or unauthorised distribution.
3. SOURCES OF PERSONAL INFORMATION
We may collect personal information:
directly from you when you place an order, create an account, subscribe to communications or contact us;
automatically when you use the website, including through cookies and similar technologies;
from Shopify and other providers that enable us to operate the online store;
from payment service providers and providers used to deliver or provide access to digital products;
from analytics, marketing and advertising providers, where applicable; and
from other third parties where permitted by law.
4. PURPOSES AND LEGAL BASES OF PROCESSING
4.1. Processing and fulfilling purchases
We process personal information to accept and process orders and payments, provide access to purchased travel guides, send transactional communications, maintain purchase records and provide customer support. The legal basis is generally Article 6(1)(b) GDPR (performance of a contract or steps taken at your request before entering into a contract).
4.2. Accounting, tax and legal obligations
We process and retain transaction, invoicing and other information where necessary to comply with applicable accounting, tax, consumer-protection and other legal obligations. The legal basis is Article 6(1)(c) GDPR.
4.3. Customer service and communications
We process communications to respond to requests and provide support. Depending on the circumstances, the legal basis is Article 6(1)(b) GDPR or Article 6(1)(f) GDPR (our legitimate interest in communicating with customers and operating our business).
4.4. Protecting our Services and digital content
BonVoyageMonkeys travel guides and other original content are protected by copyright and other intellectual property rights. Where reasonably necessary and technically available, we may process order, technical, access and usage information to secure our Services, verify legitimate access, prevent and detect fraud, investigate suspected unauthorised sharing or distribution, protect our intellectual property rights, and establish, exercise or defend legal claims.
The legal basis is Article 6(1)(f) GDPR, based on our legitimate interest in protecting our Services, digital products, intellectual property and business against fraud, misuse and unlawful distribution. Such processing will be limited to what is reasonably necessary and proportionate.
4.5. Marketing
Where required by law, we send marketing communications only with the necessary consent. You may withdraw consent or unsubscribe at any time. Where processing is based on consent, the legal basis is Article 6(1)(a) GDPR.
4.6. Analytics and service improvement
We may process information about website use to understand performance, identify technical issues and improve the customer experience. Depending on the technology used and applicable law, the legal basis may be Article 6(1)(a) GDPR or, where permitted, Article 6(1)(f) GDPR.
5. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to operate the store, remember preferences, understand website use and, where applicable, provide analytics, marketing and advertising functionality. Strictly necessary technologies may be used without consent where permitted by law. Where consent is required, non-essential cookies and similar technologies will be used only after you have provided consent. You can manage preferences through the cookie-consent tool available on the website.
6. DISCLOSURE OF PERSONAL INFORMATION
We may disclose personal information where necessary to operate the Services, fulfil purchases, comply with legal obligations or for the purposes described in this Privacy Policy. Recipients may include:
Shopify, which provides and hosts our e-commerce platform;
payment processors and payment service providers;
providers used to deliver or provide access to digital travel guides;
hosting, cloud-storage, security and IT service providers;
email and customer-communication providers;
analytics and marketing providers, where applicable and subject to applicable consent requirements;
accountants, lawyers, tax advisers and other professional advisers; and
courts, regulatory authorities, tax authorities, law-enforcement agencies or other public authorities where disclosure is required or permitted by law.
We may also disclose relevant information where reasonably necessary to investigate fraud or misuse or to establish, exercise or defend legal claims, including claims concerning unauthorised distribution or infringement of our intellectual property rights. We do not sell your personal information.
7. SHOPIFY AND PAYMENT PROVIDERS
Our online store is powered by Shopify. Shopify processes certain personal information in connection with access to and use of the store and provides the technical infrastructure that enables us to operate the BonVoyageMonkeys store. Information submitted through the store may therefore be transmitted to and processed by Shopify and its service providers. In certain circumstances Shopify may process information for its own purposes in accordance with its privacy documentation.
Payments may be processed by Shopify and/or third-party payment service providers made available through checkout. The relevant provider may process payment, authentication, transaction and fraud-prevention information in accordance with its own privacy policy and legal obligations.
8. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites, social-media platforms or other online services. Their own privacy practices apply when you interact with them. We are not responsible for the privacy, security, content or practices of third-party services that we do not control.
9. INTERNATIONAL TRANSFERS
Some service providers, including Shopify and its service providers, may process or store personal information outside Hungary or the European Economic Area (“EEA”). Where information is transferred outside the EEA to a country that has not been recognised as providing an adequate level of protection, appropriate safeguards will be used where required by law, such as the European Commission’s Standard Contractual Clauses or another recognised transfer mechanism.
10. DATA RETENTION
We retain personal information only for as long as necessary for the purposes for which it was collected and to comply with applicable legal, accounting, tax and regulatory requirements. Transaction, accounting and invoicing information is retained for the period required under applicable Hungarian law. Information connected with suspected fraud, unauthorised distribution, intellectual-property infringement or a legal dispute may be retained for as long as reasonably necessary to investigate the matter or establish, exercise or defend legal claims. When information is no longer required, it will be deleted or anonymised in accordance with applicable law.
11. SECURITY
We take appropriate technical and organisational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. No internet transmission or electronic storage system can guarantee absolute security. If you create an account, you are responsible for keeping your login credentials confidential.
12. YOUR GDPR RIGHTS
Subject to the conditions and limitations provided by law, you may have the right to:
request access to personal information we process about you;
request correction of inaccurate or incomplete information;
request deletion of your personal information;
request restriction of processing;
object to processing based on legitimate interests;
exercise data-portability rights where applicable;
withdraw consent at any time where processing is based on consent; and
lodge a complaint with a competent data-protection supervisory authority.
To exercise your rights, contact us at bonvoyagemonkeys@gmail.com. We may request information reasonably necessary to verify your identity.
13. COMPLAINTS
You have the right to lodge a complaint with a competent data-protection supervisory authority. The Hungarian supervisory authority is the Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH) / Hungarian National Authority for Data Protection and Freedom of Information. Website: https://www.naih.hu/. If you reside elsewhere in the EEA, you may also be entitled to contact the competent authority in the country of your habitual residence, place of work or place of the alleged infringement.
14. CHILDREN'S PRIVACY
Our Services are not specifically directed at children. We do not knowingly collect personal information from children who are not legally permitted to provide such information or enter into the relevant transaction without the involvement or consent of a parent or legal guardian where required by law.
15. AUTOMATED DECISION-MAKING
We do not currently make decisions that produce legal effects or similarly significantly affect you based solely on automated processing. Certain service providers may use automated systems for security, payment processing or fraud prevention in accordance with applicable law and their own privacy practices.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technologies or legal requirements. We will update the “Last updated” date and provide additional notice where required by law.
17. CONTACT AND DATA-PROTECTION REQUESTS
If you have questions regarding this Privacy Policy or wish to exercise your data-protection rights, please contact us at bonvoyagemonkeys@gmail.com. Our full company and contact details are provided in Section 1 above.